Teacher Portal (TeacherVUE) email issues
There is an issue impacting students from receiving emails from teachers. When teachers email a group
of students through Teacher Portal (TeacherVUE) Communications the messages are not showing in StudentVUE,
but are received in their email inboxes. When teachers email specific students, students are able to see it in
StudentVUE but not in their email inbox. Please advise students to check both StudentVUE and emails from teachers.
We have also discovered that when sending emails in languages other than English from TeacherVUE, emails sent out
to parents and students are showing in English with an inaccurate translation, or the messages show an HTML code.
We apologize for the inconvenience and we are working on providing a resolution on these issues. We will post an
update once we have more information. Thank you for your patience.